Clear information.
Clear expectations.

Information we collect

When you submit an enquiry, we collect the information you provide, such as your name, work email, phone number, company, market, project needs, budget range, timeline and any reference link. Our hosting provider may also process normal technical logs such as IP address, browser, requested page and timestamp for security and delivery.

Project scope

We use the goals, requirements and budget information you share to prepare a proposal and recommend an appropriate scope.

Essential security cookies and anti-abuse data

Pages with an enquiry form use a first-party session cookie to create a security token and prevent forged submissions. It expires when your browser session ends. When a form is submitted, the website also creates a one-way hash from the IP address and browser identifier to enforce a short spam-prevention delay. The raw values are not stored in that rate-limit record, and temporary records are normally cleared within 24 hours.

How we use information

We use enquiry details to review your request, communicate with you, prepare a proposal, prevent spam and improve our services. We do not sell personal information.

Service providers and international processing

Information may be processed by providers that support website hosting, email delivery, security, analytics or project communication. These providers may operate in different countries and are used only for legitimate business operations.

Retention and security

We keep enquiry information only for as long as reasonably required to respond, manage a business relationship, meet legal obligations or protect the website. We use access controls and practical security measures, although no internet transmission can be guaranteed completely secure.

Your choices

You may ask to access, correct or delete enquiry information by emailing contact@multimediaanimation.agency. You can remove the saved pricing preference through your browser's cookie controls.

Contact

Analytics and advertising measurement

The website uses Google Tag Manager to manage Google Analytics 4 and Meta Pixel measurement. These tools can collect page, browser and interaction information according to your browser and consent settings. Names, email addresses, phone numbers and project-brief answers are not included in the website’s custom analytics events. Contact us about your data choices.